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What is CNAM? Caller Name Presentation (CNAP) or Caller Name Delivery (CNAM) is used in US-based...
Can I use a VPN?Yes, you should be able to use a VPN with our services without any issue.We have tested quite a...
Does the Voyced platform support any form of encryptionYes, the Voyced platform supports the SRTP protocol out of the box.TLS is available too but you...
Does the Voyced platform support: SRTPDoes the Voyced Hosted IPPBX solution support SRTP?Yes, it does as standard, but as passthrough;...
Does the Voyced platform support: TLSYes it does, but you have to contact us to get this extra functionality added. Last updated:...
Does the Voyced platform support: ZRTPAt this very moment it doesn't yet, but we're working on getting this implemented as soon as the...
Does the Voyced platform use SIP port 5060We would always recommend using the default and standard port: 5060If that doesn't work for you,...
Inbound fax and T.38What is Inbound Fax? You can add Inbound fax facilities to many of our numbers.Once this is...
Is it also possible to call using Voyced on a SmartPhone, without WiFi?Yes, this is possible from our side.Please check the contract with your provider to determine if...
Is it possible to use Voyced on a SmartPhone?Yes, this is perfectly well possibleAs Voyced is fully SIP-compliant, you can use any open SIP...
SMS / Text MessagingAs this is not currently part of the SIP/VoIP standard, and is poorly supported (especially)...
What if SIP port 5060 won't work in my caseWe would always recommend using the default and standard port: 5060If that doesn't work for you,...
Abuse callsWe have a zero-tolerance policy with regards to abuse and spam.Why do we mention that so...
Displaying another outbound DID / telephone number (not the account DID)Is it possible to display (another) DID/number when I call someone? Yes, as standard it will...
What caller ID is / has to be shown when calling someone?Per account/DID there are 3 options that the Caller ID can be set to:1) The DID/Telephone number...
Can Voyced guarantee the correct Caller ID in any situation and a 100%?Let us be as correct and honest as we can be concerning your question/requirement. How we set...
How do I make an International call?In traditional telephony, each country had its own rules regarding how to dial a number that is...
How to configure multiple pickup groups?The multiple pickup groups functionality allows phone lines in the same Cloud PBX/IP Centrex...
Why is 2FA so much better and safer?Enhanced Security The most significant advantage of using a 2FA system via an authenticator app...
Recommended: Why Authy is the Go-To App for Security on the MoveIntroduction: Finding the Best Solution for Mobile Security In the fast-paced world of digital...
