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This area will have information on external VoIP related solution that have proven to work with Voyced. The level in which each works together with Voyced is also indicated as well as some basic info. This will give the peace of mind that you will can create an excellent working solution for your business. (adding will be doen as and when needed or requested by our clients)
Artigos
Setting up your Voyced line is simple, as long as a few key requirements are met. Follow the...
Can I get my setup instructions send again?Yes, you can resend your setup instructions directly from your Voyced Clientarea. How to...
External IPPBX solutions connectivity/interoperabilityIn 2018 Yeastar and Voyced completed their extensive interoperability testing and officially...
Plan before setting up your IVR / Auto-AttendantWhy planning your IVR matters Before you begin setting up your IVR (Interactive Voice Response)...
Setting up your VoiceMail such as your outgoing message, etcYou can set up your voicemail in two different ways, depending on what works best for you.Both...
Where can I find the account details so I can connect a device to my Voyced number/account(s)?To locate the DID details(this is what you will need to register a VoIP device/number to the...
Where do I find my Hosted IPPBX login credentials?To obtain your IPPBX login credentialsLog in to the Clientarea at...
Where do I log in to my Hosted IPPBX environment?Accessing your Hosted IPPBX account To manage your VoIP services, voicemail, call routing, and...
What is POE and do I need it?What is POE? POE stands for Power over Ethernet.It allows a compatible device to receive both...
What do I need to put in the .txt file that is requested?Why this file is needed To activate certain telephone numbers, especially in countries with...
What are Allocation and Activation time?When you order a DID (telephone number), there are two main steps in the process: Allocation...
Voicemail. How to best set it up and how to access it?Each number or account on the Hosted IPPBX can have its own voicemail setup.You can choose to...
How to use the Porting formThe following article outlines how to submit a porting request to transfer a DID to be hosted by...
Microsoft Lync connectivity to the Voyced Hosted IPPBXIf you're using Microsoft Lync (now part of Microsoft Teams/Skype for Business) and want to...
More elaborate SIP Server setupsThe Voyced platform offers several ways to connect to our SIP servers.Each option varies in terms...
Call Barring set: Premium numbersTo protect our clients from unwanted or unexpectedly high charges, Voyced applies call barring to...
Call Barring set: EU / EEA OnlyThe following numbers are included in the Call barring set: EU / EEA Only% = any number(s)...
Sample Asterisk base configurationIf you're using Asterisk with your Voyced account, the configuration below offers a tested and...
How does it all work with a Standard DID?A Standard DID (Direct Inward Dialing number or DDI - Direct Dialling In) is a business-grade...
How does it all work with a Toll-Free/FreePhone DID?A Toll-Free or FreePhone DID is a special type of business telephone number where the caller...
How does it all work with a UIFN TollFree / FreePhone DID?A UIFN (Universal International Freephone Number) is a special type of international...
How does it all work with a Call Center (CC) DID?Call Center DIDs are specifically designed for businesses that handle high inbound call...
