Can I use a VPN?

Yes, you can use a VPN with Voyced services, and in most cases, it will work just fine.

We’ve tested a variety of VPNs, and as long as the connection is stable, there shouldn’t be any issues with using your Hosted IPPBX, making or receiving VoIP calls, or accessing your Client area securely. (do not use a VPN for your initial purchase though as this may trigger our external fraud checks)

 

When a VPN might help

Using a VPN can be especially useful if:

  • You're in a location with restricted internet access or VoIP blocking

  • You need extra privacy and encryption for your voice traffic

  • Your ISP applies traffic shaping or throttling on VoIP services

  • You’re travelling or working remotely and want a consistent connection path

 

Tips for using a VPN with VoIP

  • Choose a VPN with fast, reliable servers
    Look for a provider that offers high-speed connections with low latency. This is key for clear audio.

  • Select a nearby server
    For best voice quality, connect to a VPN server that’s geographically close to you or the VoIP server (e.g. Europe for most Voyced traffic).

  • Avoid free VPNs
    They often have slow speeds, limited bandwidth, and unstable connections, all of which can harm call quality.

  • Check for SIP and RTP support
    Not all VPNs handle SIP (for signalling) and RTP (for audio) traffic well. A good VPN will not interfere with these protocols.

  • Use a wired internet connection when possible
    Wi-Fi is convenient, but a cable connection is more stable when running VoIP through a VPN.

 

Recommended VPN

We recommend using a tested and reliable VPN that offers:

  • Strong encryption

  • Good performance in most regions

  • Clear terms and easy setup

Buy a good, tested and recommended VPN

 

If you need help choosing or configuring a VPN, just reach out. We’ll gladly help you find the right setup for your needs.

 

 

 

Last updated: 01/04/2025

 

 


© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered. 
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.

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