What if SIP port 5060 won't work in my case

The default SIP port used for VoIP services worldwide is UDP port 5060.
It’s the standard for SIP-based communication and is used by most VoIP phones, apps, and PBX systems by default.

 

Why we recommend port 5060

Port 5060 is:

  • Recognised and supported by nearly all VoIP devices and platforms

  • Easy to configure, since most equipment uses it by default

  • A key part of SIP’s global standard, ensuring maximum compatibility

Whenever possible, we strongly suggest you use port 5060 to avoid setup issues.

 

But what if 5060 doesn't work?

Sometimes, port 5060 may be blocked or interfered with. This can happen if:

  • Your modem or router blocks SIP traffic (some do this by default)

  • Your firewall restricts certain ports

  • Your ISP limits VoIP usage or has port filtering enabled

  • SIP ALG (Application Layer Gateway) is active, causing problems

  • You’re on a shared, public, or corporate network with strict rules

If calls aren’t registering, calls are failing to connect, or you see timeouts, this could be the cause.

 

Try an alternative: SIP port 5071

Voyced also supports SIP over port 5071, which works exactly the same as port 5060 but can help you avoid network issues.

  • It’s a fully supported alternative on our platform

  • Same features, performance, and reliability

  • Ideal if your network environment blocks or filters 5060

Just update your SIP settings in your phone, SoftPhone, or PBX to use port 5071 instead of 5060.

 

Best practice summary

Situation Suggested Action
Port 5060 works Use it — it’s the standard and most compatible
Port 5060 blocked or unreliable Switch to port 5071
Still not working? Check router settings, firewall, or contact support for help

 

If you're unsure whether port 5060 is being blocked, or need help switching to 5071, just reach out. We’re happy to guide you through it.

 

Tip:
If you're managing your own network or PBX setup, disable SIP ALG on your router if it's active, it often causes more problems than it solves.

 

 

 

Last updated: 01/04/2025

 

 


© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered. 
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.

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