My call credit is running out what should I do?

When your Call Credit is running low, you will receive an automated email notification.
This is why it's very important to always keep your email address up to date in our system.

Topping up your credit at that point is the smart thing to do, it helps avoid service interruptions or, in extreme cases, being unable to make or finish a call.

Once your credit is almost empty, you'll receive another email notification to remind you that immediate action is needed.

How to Top Up

You can easily purchase more Call Credit by logging in to the Client Area and ordering a TopUp as a Product Addon:
https://www.voyced.eu/clients/cart.php?gid=addons

We recommend always assigning the TopUp to your Hosted IPPBX account, so that the balance is available for all your DIDs under that account.



 

Last updated: 01/04/2025

 

 


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All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered. 
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.

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