At Voyced, we operate on a prepaid system, and there’s a very good reason for that.
By working this way, we can guarantee the best possible quality, reliability, and support, all while keeping costs as low and predictable as possible for our clients.
It also allows us to focus on what really matters, giving you a commercial-grade VoIP solution without surprise fees or complicated billing structures.
Your Call Credit is used to cover the cost of any outgoing calls, and these costs are deducted in real time based on the destination and call duration.
As your balance starts to run low, the system will give you a friendly reminder during your next call. You'll also receive email notifications so you’re aware ahead of time.
If your balance gets too low, you won’t be able to place new outgoing calls until you’ve topped up again.
How to Top Up
To keep things simple, you can log into your Client Area and go to the Product Addons section to add more credit:
https://www.voyced.eu/clients/cart.php?gid=addons
Tip: Always assign your TopUp to your Hosted IPPBX account, so all your DIDs (telephone numbers) under that account can share the same balance.
Last updated: 01/04/2025
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All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
