3. Did the Issue Start After a Change or Update?
If your phones started having problems after a recent change, that might be the cause.
Think back — did you recently:
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Switch to a new internet connection or change your network setup?
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Install a new modem, router, firewall, or switch?
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Perform a firmware update on any of these devices?
If yes, these changes may be affecting your VoIP service.
What to do:
Try to isolate the issue by simplifying your setup:
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Disconnect or switch off added devices.
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Undo recent network changes if possible.
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Test with a basic setup first to see if the problem disappears.
This helps identify exactly where the problem started.
Last updated: 01/04/2025
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