The answer is short and sweet:
Yes, there is.
We have set a Maximum Call Lenght of 3 hours (= 180 minutes) in our systems and this is a hard rule.
Why do we do that?
There are various reasons but the biggest one is to prevent abuse and to prevent a call accidentally staying open until you run out of credit if you didn't end the call properly.
Placing the receiver back on the phone incorrectly, for example, will not end your call and we have seen situations where a call was ended on the one end but the other end refused to let the call go.
With this maximum call duration, you will be 'saved' from high cost by the system.
Last updated: 01/01/2024
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