Can we call any (International) Premium / Freemium numbers?
Possibly yes, possibly not.
What does that mean?
We strive to have full availability of all numbers but because of the way they work, the way they are often not even available from outside that number's respective country, and all the different ways that they are implemented across the world, we can not guarantee that you will be able to call them with from Voyced account(s). This issue arises for all VoIP providers.
If you come across a specific Premium number (or Freemium as they are sometimes called) that can't be reached from your account, we advise you to use your mobile phone for that specific case.
If you find out that a specific Premium / Freemium number is not available you can request us to look into it by starting a ticket or sending an E-mail to newdestinations@voyced.eu, and we will investigate what the options are. In that case, please add all the call details of your call attempt.
If we see that that specific number isn't available at that moment, but that we can make it available, we will attempt to take it up in our termination packages at the first appropriate moment.
Last updated: 01/01/2024
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Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
