Yes, the Voyced platform uses SIP port 5060 by default, which is the international standard port for SIP (Session Initiation Protocol).
What is SIP port 5060?
Port 5060 is the default communication port used by most VoIP systems to send and receive SIP signalling traffic. SIP is the protocol that:
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Sets up calls
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Manages the connection
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Ends the call when you're done
This port handles only the signalling part, not the voice itself (that’s handled by RTP or SRTP on separate ports).
Because 5060 is the default port, nearly all VoIP phones, softphones, and PBX systems expect to use it. That’s why it’s the most compatible and widely supported choice.
Why should you use port 5060?
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It’s the default setting on most VoIP devices and software
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It ensures maximum compatibility with external systems
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It helps avoid unnecessary configuration errors
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It allows for quicker setup and fewer support issues
Whenever possible, stick with 5060, unless your network setup requires something different.
What if port 5060 is blocked?
Sometimes, your router, firewall, or internet provider may block or interfere with port 5060.
This can happen if:
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SIP ALG is active (which often breaks SIP traffic)
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The network uses strict firewall rules
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You're behind double NAT or using public Wi-Fi
If you can't register or make calls through port 5060, try using port 5071 instead.
Port 5071:
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Offers the same SIP functionality
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Is an alternative port provided for cases where 5060 isn’t available
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Helps bypass network restrictions without changing your service quality
Best practice
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Always try port 5060 first
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Use port 5071 only if needed
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Let us know if you’re unsure, we’ll help you test and configure things properly
Understanding the role of ports like 5060 helps keep your VoIP service running smoothly, with fewer surprises along the way.
Last updated: 01/04/2025
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