6. Check if your Internet connection is plugged in to the right network socket on your phone.

Most IP Phones have 2 network ports:

  • LAN or INTERNET: to connect the phone to your Internet connection
  • PC or COMPUTER: to connect your computer to, after the signal has gone through the phone

You won't be able to make calls if, by mistake, the network cable from your modem/router has been plugged into the PC or Computer socket.
Switch the cable to the correct socket, start the phone up again and test.

Last updated: 01/01/2024

 

 


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All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered. 
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.

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