Articles
Important: your phone or device must also be carrier-unlocked to use eSIM. The following devices...
Roaming Office: VoIP eSIM Coverage - Europe+ (unthrottled)The Europe+ package covers 36 countries and a multitude of networks: Country : number of...
Roaming Office: VoIP eSIM Coverage - North America (unthrottled)The Northern America package covers 3 countries and 11 networks: Country : number of networks...
Roaming Office: VoIP eSIM Coverage - Asia (unthrottled)The Asia package covers 15 countries and a multitude of networks: Country : number of networks...
Roaming Office: VoIP eSIM Coverage - Oceania (unthrottled)The Oceania package covers 2 countries with the major network in each country: Country : number...
Roaming Office: VoIP eSIM Coverage - Latin America - LATAM (unthrottled)The Latin America - LATAM package covers 14 countries and a multitude of networks: Country :...
Roaming Office: VoIP eSIM Coverage - Middle East (unthrottled)The Middle East package covers 7 countries and a multitude of networks: Country : number of...
Roaming Office: VoIP eSIM Coverage - Afrika (unthrottled)The Africa package covers 14 countries and a multitude of networks: Country : number of networks...
Roaming Office: VoIP eSIM Coverage - Carribbean (unthrottled)The Carribbean package covers 15 countries and a multitude of networks: Country : number of...
Roaming Office: VoIP eSIM Coverage - Global (unthrottled)The Global package covers 140 countries and a multitude of networks: Country : number of...
Is Tethering or Setting Up a Personal Hotspot Possible with My eSIM?You have the capability to share your eSIM's internet connection with other devices by setting up...
Is It Possible to Install a Single eSIM Across Multiple Devices?No, an eSIM is designed to be installed on only one device at a time. Furthermore, the majority...
What happens to unused data?Once the validity period is over, any remaining data will expire and become unusable. However, if...
Steps to Take if Your Device is Locked to a Specific NetworkReach out to your mobile service provider to initiate the unlocking process for your device. Be...
“This code is no longer valid” errorThis error appears either when the QR code is not properly scanned or if the eSIM has already...
Problems with slow internet connection or slow internet speedThe speed of your internet connection can be influenced by factors like network congestion, the...
Setting Up Your Access Point Name (APN): A Step-by-Step GuideiOS: Navigate to "Settings." Select "Mobile/Cellular Data." Choose your eSIM under...
How do I remove an eSIM?Are you looking to get rid of an eSIM that you no longer need? This guide provides detailed...
When can I remove an eSIM?When it comes to removing an eSIM, you should do this when: You don’t intend to use it again...
Will my eSIM work in a Smart Watch?At present, our eSIM technology is designed to work seamlessly with a range of devices, including...
Is Texting and Calling Possible with My eSIM?Most eSIMs only provide internet and don't support sending texts or making phone calls. However,...