Yes, Voyced does support porting in Toll Free (Freephone) numbers.
But it’s important to know that Toll Free number portability is not always straightforward. It depends on the country, the current provider, and how the number was originally set up.
Because of this, we handle all Toll Free porting requests on a case-by-case basis, and always on a best-effort basis.
What does "best-effort basis" mean?
Porting Toll Free numbers:
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Involves more steps than standard geographic or national number porting
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Relies heavily on third parties, such as local carriers and national regulators
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Can vary greatly in speed and success rate, depending on the country and provider involved
We will do everything we can to ensure the process goes smoothly and quickly, but we cannot guarantee fixed timelines or pricing upfront like we often can with standard numbers.
How does it work?
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You send us a request to port in a Toll Free number
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We check if it’s technically and legally possible for that specific number
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If yes, we’ll confirm this and begin the porting process
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You’ll receive an indicative timeline (not a fixed date)
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We’ll keep you informed at each step, especially if there are delays
If porting is not possible, we can offer a new Toll Free number in that country instead.
Please note:
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Quotes for new Toll Free numbers or for standard number porting do not apply to Toll Free porting
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Toll Free porting often involves different rules, additional verification, and longer lead times
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Pricing for porting Toll Free numbers will be confirmed separately, once we’ve assessed the situation
We’ll always do our best to keep the process clear and transparent.
If you're planning to move your Toll Free number to Voyced, please contact us first so we can review your case and advise on the next steps.
