20200316: Covid-19/Corona Virus update and how we will support you to stay in business

The current situation We are very concerned about the pandemic that is sweeping the planet at this time and we are being cautious and aware of what we should and should not be doing. Any face-to-face appointments and/or (presence at) events have already been cancelled until the end of this month, but longer if needed. Because we work from ... Read More »

17th Mar 2020
20191212: Office/Support opening hours over the Xmas and New Years period + an End of Year message

Dear Customer,We would like you to know about the following changes in availability and of Sales and Support staff over the coming Holiday period en a little end of Year message.Over the coming holiday period, starting Saturday the 21st of December, there will be less staff on call so there will some changes to our opening/support ... Read More »

12th Dec 2019
20191211: Service announcement: Rolling out of new/additional payment methods

Dear Customer,We would like you to know about the following planned new/additional service option that is available to you. Service Affected: Payment processing/payment of your invoicesImpact: Major impactImplementation Date: Wednesday, 11th of December 2019, 09:00 AM (BST)Status Report: A Credit Card payment option is live at the time of this ... Read More »

11th Dec 2019
20191119: Possible issue reaches certain China Mobile numbers

Dear Customer,We would like you to know about the following issue that may affect you. Service Affected: Some China Mobile phone rangesImpact: Very limited ImpactStart Date: Tuesday, 19th November 2019, 07:50 AM (GMT +1)End Date: For progress, please see updates belowStatus Report: Service StatusDescription:We have some reports about the ... Read More »

19th Nov 2019
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