20231119: Planned maintenance - preparing the Hosted IPPBX systems for (EU) call differentiation.

Dear Customer,We would like you to know about the following planned maintenance window.Service Affected: Planned maintenance to apply new configurations and settings in our Hosted IPPBX platform in preparation of EU to EU and non-EU to EU call rate differentation. Impact: No impact on services expectedStart Date: Sunday, 19th of November 2023, ... Read More »

10th Nov 2023
20230904: Unplanned issue with Inbound calls.

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with Inbound callsImpact: Severe ImpactStart Date: Monday, 4th of September 2023,  08:42 AM (BST)End Date: Monday, 4th of September 2023,  10:15 AM (BST) Status Report: Service StatusStatus: Ongoing, under ... Read More »

4th Sept 2023
20230601: Unplanned issue with availability of our UK SIP server cluster

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with phones registering to our UK based Hosted IPPBX cluster.Impact: Unknown ImpactStart Date: Thursday, 1st of June 2023,  05:35 PM (BST)End Date: Thursday, 1st of June 2023,  06:25 PM (BST)Status Report: Service StatusStatus: ... Read More »

1st Jun 2023
20230420: Emergency maintenance caused a few unexpected reboots

Dear Customer,We would like you to know about the following emergency maintenance window.Service Affected: Clientarea Impact: Minor impactStart Date: Thursday, 20th April 2023, 11:00 AM (UTC)Start Date: Thursday, 20th April 2023, 11:30 AM (UTC) Status Report: Service StatusDescription: Emergency maintenance to the Clientarea, although we ... Read More »

20th Apr 2023
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