Dear Customer,
We would like you to know about the following planned maintenance session.
Service Affected: Bringing back the Master SIP server into the server cluster
Impact: Minor to Zero Impact
Start Date: Sunday, 16th August 2015, 03:00 AM (BST)
End Date: Expected: Sunday, 16th August 2015, 03:15 AM (BST)
Status Report: Service Status
Description:
As a follow-up on the incident of last Friday, we have repaired and checked the master SIP server extensively and are going to place it back to it's rightful place in the SIP cluster. Once it is placed back into the cluster it will again take over all service from the fall-back server that has been acting as the master in its absence. Expected downtime will be Zero to a few minutes and we will monitor this very closely, as you might expect.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Friday, August 14, 2015
