Dear Customer,
We would like you to know about the following planned maintenance window.
Service Affected: Planned maintenance to do some essential maintenance on the proxy database server cluster.
Impact: Minor impact on Hosted IPPBX portal only
Start Date: Thursday, 23rd of November 2023, 23:30 AM (UTC)
Start Date: Friday, 24th of November 2023, 01:00 AM (UTC) or much earlier if all goes well
Status Report: Service Status
Description:
Our engineers will be carrying out essential maintenance on a database proxy server cluster.
A short period of downtime can be expected, at some point during the maintenance window, but only for the the Hosted IPPBX online management interface and only for a maximum of around 10 minutes.
There will be no impact to call traffic
All other VoIP, Mobile Office SIM and eSIM solution and the general website, Clientarea and related services will continue to work as usual.
We will do our utmost to keep the downtime to a minimum.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Friday, November 17, 2023
