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Hosted IPPBX setup help - IVR. Simple, 1 level (Auto Attendant)

We will set up/adjust 1 simple, 1 level IVR menu (such as Office hours, for example).

You need to supply
- 4 sound files. 1 for each of the following; 'Company greeting', 'Menu', 'Timeout' and 'On unavailable selection'
- A tree structure of what needs to happen when 1 through 9 (max) are pressed and the action it should do
- When the menu should be available, always or which select days, times, etc.

Actions to choose from
a) Do nothing
b) Transfer
c) Transfer to E.164 number
(recommended for all transfers outside our system)
d) Prompt for extension #
e) Dial Extension Directly
f) To Call Queue
g) To other Menu
h) Disconnect call

We strive to process these requests within 1 - 2 working day.

If you want us to create the scripts and/or sound files with professional voice actors, please get in touch with us for a quote.

Please correct the following errors before continuing:

Additional Information
(required fields are marked with *)

Number/account to attach the IVR to * (1 account/telephone number, as displayed in the Hosted IPPBX. This numbers function will change and can't be used for receiving calls in other way anymore)

IVR name *

Active. Always or Only at the following time interval (of schedule, please indicate what it should be) *

Allow callers to dial a known extension directly *

Actions: '1' though '9' (max) + 'No input'. Each on its own line. * Each line, starts with IVR selection number - The action - If there is a Play Before Action sound (and if so, you'll have to send us the correctly numbered and formatted sound files to use)

When menu is unavailable (what action needs to happen) *

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