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PCI Compliant Call Recording Client service (custom)

A subscription to the PCI Compliant Call Recording facility has a p/month charge that will activate the base service for that client environment + a small charge p/DID account that needs this service activated. We have created the facility is such a way that there are no further p/minute or storage costs at all making this a very affordable solution with no financial surprises afterwards.

Once this service is activated for your client account, and the addon for each specific DID account you need this Call Recording service for, each incoming, outgoing and diverted call is recorded and streamed to the Voyced PCI Compliant Recording facilities.

It is then passed on to a separate, dedicated server cluster (for various reasons, amongst them because it is a resource intensive task and we do not want this functionality to influence the normal call traffic performance) and transformed into a sound file which is playable on any computer or smartphone.

When the conversion is completed (this may take a few minutes) a link to play back the recording is available on the Home screen in the special Voyced PCI Compliant Recording Hosted Interface environment.

Do not forget to purchase the addon for each of the specific DID-accounts that you want this Call Recording service activated for in your personal client area.

Take note You do not have to add recording to all your DIDs but those not included will not be recorded. This is important to realise if you use Internal forwarding, for example.


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Please, only type the DID(s) that you want to add to this service (1 per line) up to the total ordered. Completing this list later on may incur extra cost as it will be a separate project.
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