Dear Customer,

We would like you to know about the following planned Emergency maintenance session.

Service Affected: Emergency maintenance to repair/replace 2 faulty components.

Impact: Some services will possibly be unavailable for a short period.

Start Date: Wednesday, 16th of January 2019, 05:00 PM (UTC)

End Date: Wednesday, 16th of January 2019, 06:00 PM (UTC)

Status Report: Service Status

Description:
We'll use this maintenance window to replace 2 faulty components, one in the Hosted IP PBX cluster and one in the Dedicated Replica Database.
We do not expect this work to take more than 30 minutes but we've mentioned the standard minimum maintenance window just in case.

The following services may possibly be temporarily unavailable during the maintenance window:

  • Hosted IPPBX web interface
  • UM (Unified messaging)
  • IVR (Interactive Voice Response / Digital Secretary / Automatic Attendant)
  • CDR's
Our other web services, website, email and all other telephony services and calls will work as normal and as expected.

We apologise for any inconvenience that this may cause and if there are any questions, please contact our technical support team.

Kindest Regards
Support team



Monday, January 14, 2019





« Back