Dear Customer,
We would like you to know about the following planned maintenance window.
Service Affected: The admin side of the Clientarea
Impact: Minor to no real Impact
Start Date: Monday, 22nd October 2018, 10:00 AM (BST)
End Date: Monday, 22nd October 2018, 01:00 PM (BST) or much earlier if all goes well
Status Report: Service Status
Description:
We're using a maintenance window this Monday to roll out some technical and security-related enhancements to the administration parts of our Clientarea.
This should not impact you at all but it may require 1 or 2 reboots of the servers and is in most part to prepare the systems for a new version of said Clientarea and the new requirements this brings with it.
As most of this will be 'under the hood' work you may or may not see any changes on the public side of things, but it should help us solve some long-standing issues now and give us more secure, stable and flexible options for the (near) future.
This means that only the Clientarea won't always be available.
All other website, (Hosted) services and VoIP telephony services will continue to work as usual.
We will do our utmost to keep the downtime to a minimum.
Our email and telephony will work and of course, all Hosted IPPBX environments are unaffected by this so all VoIP traffic will go through and continue to receive and terminate all calls as expected.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Saturday, October 20, 2018
