Dear Customer,
We would like you to know about the following planned maintenance window.
Service Affected: Our general, public Website
Impact: Minor to no real Impact
Start Date: Sunday, 23rd September 2018, 10:00 AM (BST)
End Date: Sunday, 23rd September 2018, 12:00 AM (BST) or much earlier if all goes well
Status Report: Service Status
Description:
We're using a maintenance window this Sunday to roll out some major new functionality and security-related options.
At this time, our website is being prepared and will be undergoing the maintenance and updates of its core as we move to a new version of our general, public website.
This will help us to get our security to an even higher level, iron out some issues that we found along the way, and to the site ready for the possibility to add new functionality in the future much more easily.
As most of this will be 'under the hood' work you may or may not see any changes on the public side of things, but it should help us solve some long-standing issues now and give us more secure, stable and flexible options for the (near) future.
This means that only the general website and related services won't always be available.
All other (Hosted) services, all VoIP telephony services and the Clientarea will continue to work as usual.
We will do our utmost to keep the downtime to a minimum.
Our email and telephony will work and of course, our Clientarea and Hosted IPPBX are unaffected by this so all VoIP traffic will go through and continue to receive and terminate all calls as expected.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Thursday, September 20, 2018
