Dear Customer,

We would like you to know about the following planned maintenance session.

Service Affected: Emergency maintenance to repair/replace a possibly faulty array controller.

Impact: Some services will possibly be unavailable for a short period.

Start Date: Sunday, 18th March 2018, 10:00 PM (GMT)

End Date: Sunday, 18th March 2018, 10:15 PM  (GMT)

Status Report: Service Status

Description:
We'll use this maintenance window to perform firmware upgrades to the array controller of our web cluster as we have reason to believe that the component is generating a false-positive alarm.

The following services will possibly be temporarily unavailable during the maintenance window:

  • Hosted IPPBX web interface
  • UM (Unified messaging)
  • IVR (Interactive Voice Response / Digital Secretary / Automatic Attendant)
  • API
Our other web services, website, email and all other telephony services will work as normal and as expected.

We apologise for any inconvenience that this may cause and if there are any questions, please contact our technical support team.

Kindest Regards
Support team



Thursday, March 15, 2018





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