Dear Customer,
We would like you to know about the following planned, urgent maintenance session.
Service Affected: Software patch to stabilise the web interface availability
Impact: Minor Impact
Start Date: Friday, 13th of May 2016, 04:00 PM (BST)
End Date: Friday, 13th of May 2016, 05:00 PM (BST)
Status Report: Service Status
Description:
The development team has prepared a patch to solve the recent issues with the web interface availability.
In order to apply this patch, they'll need to reboot the web interface servers, which can take up to 30 minutes.
SIP registration servers and the rest of back-end cluster should in no way be affected by these actions and therefore calls will continue to be fully functional and available during the whole maintenance window.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Thursday, May 12, 2016
