Dear Customer,
We would like you to know about the following unplanned outage.
Service Affected: Hosted IPPBX interface
Impact: Major Impact
Start Date: Wednesday, 14th of October 2015, 4:47 AM (BST)
End Date: See updates below
Status Report: Service Status
Description:
The Hosted IPPBX webinterface is having some issues and might, intermittently, not be available.
All SIP traffic and therefore, all calls are going through fine.
All our technicians are on top of this and are trying to locate the issue and solve this asap.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Update 5:04 pm:
All seems to be well again and we're investigating why the web interface was having issue.
Update 15/10/20 12:30 pm:
A memory issue seems to have been the culprit for the web interface going down. A restart of that instance was enough to get it back online, as it should be. Further investigation hasn't brought up anything out of the ordinary, but we'll keep a close eye on the performance of that server.
Wednesday, October 14, 2015
