Dear Customer,
We would like you to know about the following issue.
Service Affected: Some intermittent IPPBX connectivity issues.
Impact: Minor Impact
Start Date: Tuesday, 12th May 2015, 09:37 AM (GMT +1)
End Date: See updates below
Status Report: Service Status
Description:
We have been some intermittent IPPBX connectivity issues and are working to get the network stable again as soon as possible.
We apologies for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Update 09:50:
Our network engineers have identified the cause of the issue and they are going actively and urgently taking steps to correct the issue.
We will update you shortly when we have more information.
Update 10:45:
The issue with the connectivity to the IPPBX has been solved and thoroughly tested as working perfectly again for some time now. We will of course monitor this with great care to make sure the service is up to it's usual quality and reliability and will investigate any possibility to prevent this in the future.
Tuesday, May 12, 2015
