Dear Customer,
We would like you to know about the following planned maintenance window.
Service Affected: SSL Certificate update on 1 of our partner portals.
Impact: Minor impact
Start Date: Thursday, 22nd of February 2024, 04:00 AM (UTC)
Start Date: Thursday, 22nd of February 2024, 04:30 AM (UTC) or much earlier if all goes well
Status Report: Service Status
Description:
In order to apply an SSL certificate on one of our Partner environments, we will be performing a routine restart of web services.
This means web based services and API's will be offline for a short period (<5 minutes) once the restart is initiated.
It should be noted that as the Unified Message servers utilise API's for IVR functionality, call's via IVRs will also be impacted.
There will be no impact to standard call traffic
All other VoIP, Mobile Office SIM and eSIM solution and the general website, Clientarea and related services will continue to work as usual.
We will do our utmost to keep the downtime to a minimum.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Wednesday, February 21, 2024
