Dear Customer,
We would like you to know about the following planned maintenance window.
Service Affected: All Mobile Office SIM solutions
Impact: Minor impact
Start Date: Thursday, 12th May 2022, 00:01 AM (UTC)
Start Date: Thursday, 12th May 2022, 01:30 AM (UTC) or much earlier if all goes well
Status Report: Service Status
Description:
We have planned a maintenance window during the above times on our Mobile Office SIM services.
The work is to introduce a new physical connection to the datacentre infrastructure as part of the ongoing upgrade works to further improve the quality and stability of the Mobile Office SIM platform.
Mobile Office SIM services may experience 1 (or a few) short interruptions to service which will cause active data sessions to disconnect and reconnect.
All other VoIP and (Hosted) services and the general website, Clientarea and related services will continue to work as usual.
We will do our utmost to keep the downtime to a minimum.
We apologise for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
Support team
Tuesday, May 10, 2022
