The Voyced VoIP Reseller requirements

What do we expect from you and what can you expect from us?

Obviously, there are some thing to do and don’t do with regards to a winning and thriving partnership.

What will Voyced help you with?

• We’ll establish a Virtual ITSP instance for you, providing complete control over your clients.
• Our IPPBX solutions are powered by the globally renowned PortaOne platform.
• Enjoy the quality of a commercial-grade platform without investing in costly software and hardware.
• Our flexible and stable solutions can easily accommodate thousands of extra concurrent calls daily, so don’t let volume concerns hold you back.
• We provide phone numbers for as many countries as possible, ensuring a comprehensive VoIP offering. The list of available countries is constantly expanding—check our website regularly for updates.
• Our call tariffs are continuously monitored to ensure the most competitive rates.
• We expedite new number creation and porting of existing numbers while minimizing risk and downtime.
• Our platform is under constant surveillance to ensure smooth and reliable performance.
• We’re here to support you in supporting your clients. You handle the first line of support, and we’ll step in when you need assistance with more complex issues.
• We’re committed to providing all the functionality you require and are continuously improving and expanding our platform to better serve your needs.

Please note that our solutions are designed to operate on top-tier software, hardware, and routing systems, and as such, auto-dialer or short-burst traffic is not permitted. We focus on providing services for human-initiated, conversational traffic exclusively.

If you require a solution for traffic types other than standard conversational traffic, feel free to reach out to us. We may be able to assist you with one of our alternative solutions tailored to your specific needs.

What do we require from our Resellers?

To better understand your needs and preferences, we kindly ask you to answer the following questions. This will provide valuable insights into your company’s objectives for this partnership, enabling us to identify the most suitable solution for you:

General business questions:

• What is the line of business you are in?
• When did you start this business?
• How many people are involved/working in your business?
• Approximately how many clients does your business have?
• What is the (computer) education level of your staff and support personnel?
• What is your target audience for your VoIP offering?
• How do you communicate with your clients?
• Do you advertise, and if so, how and where?
• Do you plan to advertise your VoIP offering in the same way? Please briefly explain your plans.
• When do you intend to start with the VoIP offering through Voyced?

Your responses will enable us to tailor our solutions to best fit your requirements and ensure a successful partnership.

VoIP knowledge/product specific information:

• Are you currently offering VoIP services to your clients? If so, how many clients are using this service?
• Which services would you like to receive from Voyced?
• Please provide a realistic estimate of the number of clients you expect to sign up within the following timeframes:
  – First 3 months
  – 6 months
  – 1 year
  – Beyond the first year
• What is your current volume of minutes, and what do you expect it to be in the future?
• How confident are you in achieving those targets?
• Do you require us to provide telephone numbers as well? If so, for which countries?
• Will you need hardware as part of our services?
• Do you have staff proficient in VoIP services?
• Would you prefer a branded or unbranded IPPBX environment? Please note that an unbranded environment comes at a higher cost.

Your answers will help us better understand your requirements and ensure we offer the most suitable solutions for your needs.