Whether it be Geographic, Non- geographic (roaming) or Mobile VoIP numbers, we got you covered. Well actually, we have almost the whole globe covered and we won’t stop until we do.

Real Geographic telephone numbers from over 165+ countries all in your Virtual environment

This is often called a roaming number and doesn’t tie you down to 1 place (by law) if local laws would define that a Geographic number does

VoIP Mobile numbers work in exactly the same way as all other Standard Geographic and National numbers. However, they come from a mobile number range and are for use on our Hosted VoIP platform. You will not receive a SIM but you can use this number on our Hosted IPPBX platform and therefore in any VoIP device as a normal DID.

One of the best options you can give (and communicate) is a TollFree number for your Clients to call. They know that you want to make it as easy as possible for them to call you so you pick up the cost. We have TollFree/Freephone numbers in over 165+ countries available for your use

UIFN DIDs are similar in use to TollFree but the important difference is that the subscriber number will be identical in all countries that participate.
For marketing and advertising purposes, such as displaying number to call on your website, this is the perfect solution as in almost all of the countries that participate in the UIFN system, you can display the very same number.

The cost is already included in the price of the numbers so you don’t pay any extra for this!

For many countries, we can port your existing number into our system

Keep your administration and maintenance as simple and easy as possible

All remote office locations in 1 account for easy management, admin and invoicing

Set up remote and mobile workers easily and maintain from your personal ecosystem

We do not have a limit to how many calls you can make or receive in a month

What if your Internet or power is down, will we miss calls? No, just set it up to forward to your mobile, for example

With Standard DIDs and normal business use

Each client gets charged the same, lowest price local rate we can give

All services are modular so you only get what you need and don’t pay for what you don’t need

Where this is possible and we are allowed to do so (so, almost all countries)

We know this makes your life easier

Do you want more? We’ll be there and support you, the sky (or should we say Cloud) is the limit

Manage your Telephone account, functions and numbers from anywhere

Get the VoiceMail message in your mailbox as an audio file and hear how the Caller meant the message to be

1 Phonebook that is the same for all your colleagues too, isn’t that hand

Even though you may have numbers from multiple countries and/or cities in your portfolio, you can still define them to have their own rules. So a user can dial a local number as they would expect it to work, for example

For ‘the receptionist’ it is easy to make a ‘public’ announcement

Easily ‘park’ and ‘release’ a call with a simple shortcode.

No matter what phone you pick up within your company and make a call, the Client will always see your main number for easy recognisability and call back clarity

Perhaps most lines should show the Main number but some should show their direct line number, no problem. It is all set up easily so everything is clear once you call your client

Need more people being able to make and receive calls than you need real numbers or extra functions? No problem.
Each device and/or function should have its own real account so we created cheap and flexible Extensions to get this sorted easily

A little music makes waiting easier (and the Caller can hear that the call is still going). Use our default tune or use your own (do make sure you have the (copy)right to do so 😉 )

A phone in the Sales group is ringing at an empty desk?
No problem, anyone within the Sales group can easily use their own phone to pick up that call and tend to the Client

You received the call be it was meant for ‘Mike’? An easy transfer will make sure ‘Mike” gets the call as he was perhaps even waiting for it?

Sometimes, you need to handle calls differently. Important calls, like from your boss or VIP clients, should go to your cell phone, even after hours. Less urgent calls, like from a sales rep, can go straight to voicemail so you can check them later.

Call barring lets you block outgoing calls to certain numbers. For example, parents can block premium numbers on a child’s phone, or a business owner can stop international calls on a public phone in their café.

Your desk phone rings but you’re not there so the system automatically rings your mobile, another phone or something like that. You can set this up in a variety of ways including time-based so that the system knows to only forward to your mobile in-office hours, for example

Not in time to answer, not at the office at all, your call can follow you wherever you are, even time based

Get a call coming in during the day and ‘this’ needs to happen to it, but in the evening it needs to do ‘that’ and at night it needs to do ‘something else’ again? No problem at all, just set it once as you want and need it and the system will take care of this automatically

There are 3 different ways you, as assigned supervisor, can help your call agent with Spy, Whisper or Barge-in.

Yes, this is a standard function with us and not just 1 choice or 1 level either! We all know the ‘press 1 for .. Press 2 for ..’ option and it helps manage your incoming calls. This way the Caller can select where to go and put less burden on your real-life secretary

Your office is offline or you are away from your phone? Set everything to automatically Fall Back to alternatives so you are always available for your clients

More than 1 call coming in on your phone is not a problem as call Waiting is a standard function. You’ll hear a beep in the background so you know another call is trying to reach you and you can decide if you want to switch between calls, leave it for now, or whatever suits you

One of our most requested and used features. This option makes sure you get an audio file of the actual message the caller left. No guessing how they ‘felt’ when they left the message as you will hear them talk. You can even forward it to your co-worker as is, not your written interpretation of it. And, of course, each account can have a different mail address where this needs to be sent or all to the main (VoiceMail) business E-mail address, if you so desire

If you have our fax service activated on a line you will receive all the faxes sent to your fax number at a designated mail address as pdf. We’ve even seen Clients use this to convert their paper ofiice to digital!

All our solutions are based and built on Premium Plus (= Business Class = the highest quality possible) quality hardware, software, line, routes, etc. We do no concessions on quality and we still keep the prices as low as we do

The best call quality available, we will not give you less than we can

Dial a short number to reach your colleagues

What needs to happen when your call comes in? Set it as you need it and the system will take care of it

A call comes in and needs to ring multiple devices, groups, etc? Use the Huntgroup feature and this is done in a jiffy. The first one to pick up the call with get it and all others will stop ringing, as expected

More calls coming in than you can handle at once, just use the Call Queue feature and the Caller will be held in a queue and the ‘oldest’ call will be connected as soon as a device/phone is available again

This is part of the IVR function so that the Caller can dial an Extension number direct and gets connected with the intended person/phone

This makes an internal and an external call sound very different, so you never answer incorrectly again.

Log in to your Hosted IPPBX environment with us and you see all calls and when they happened. What did that call cost, what is my current Call Credit balance, etc? It is all there for you

This feature makes all SIP phones on the same account ring at the same time. So, if a user has three devices (like a phone app, tablet, and desktop phone), they all ring together. The same login details work for all devices. (The better and more reliable way to achieve this is with Voyced Internal DIDs, so that each device has it’s own, unique accountand can then even have it’s own rules and functions)

See the call you just made already processed and in the call overview

You can set up all Voicemail and IVR type functions with your own audio messages. Make it personal and make it you

Not advisable when calling to the EU anymore