Dear Customer,
We would like you to know about the following planned ‘maintenance’ window.
Service Affected: None, in a bad way anyway, in fact
Impact: major Impact
Start Date: Saturday, 26th November 2016, 00:00 AM (GMT)
End Date: Sunday, 4rd December 2016, 23:59 PM (GMT)
Status Report: The last Development week of the year 2016
Description:
At Voyced we value and cherish our clients, our staff and the knowledge that this combination brings.
During the year we try to pass on as much knowledge as we can and sometimes we have to challenge ourselves again and add to that knowledge.
For that purpose, we created a maximum of 4 company-wide ‘Development weeks’ per year.
What happens during those weeks?
Well these are weeks where there is an extra focus on development in all its facets and this may be developing a new little tool, a new procedure, a new field of knowledge, solving this issue we haven’t had time for for so very long, try what it is like to sit on the chair of a co-worker and experience their work, develop and test this idea that has been in your head for so long, and so on and so on.
In other words, we create the opportunity to do things that would normally be difficult to do because of work constraints.
How does this impact you, our client, we hear you ask?
Well, not all that much actually, as all services are guaranteed, as they always are.
But, yes, staff may also be doing some things that are less ‘directly’ work related.
We ask you to help us by getting in touch with us through tickets as much as possible as these will be monitored closely at all times.
An informed decision will be made about the urgency of the tickets as they come in and the less urgent tickets may not get a response as lighteningly quick as usual, that’s all.
We hope and trust that you will help us and we’re sure that you’ll benefit from this as you have done after every Development Week that we have had before.
Kindest Regards
the whole Voyced Team
