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What have we done?

We’re always looking to optimize services and reduce costs, and we’ve now succeeded with a decrease in the cost of Call Recording options.

How can we do this?

Voyced IPPBX rack transparent

Due to the service’s popularity and increased volume, we’ve managed to drop the costs by over 60%, effective immediately.

Remember, Standard Call Recording comes with a clear and precise cost, no extra per-minute charges!

If you need access beyond the default 1-month period, you can opt for our additional 3-month retention period and zip file delivery.

How do you get it?

Call recording is attached to specific numbers, so you can either add it yourself or ask us to upgrade the desired numbers for you.

Take advantage of these savings today!

 

Why would you need Call recording?

Call recording offers numerous benefits for businesses, enhancing both operational efficiency and customer satisfaction.

By recording calls, companies can ensure high-quality customer service through regular review and training, helping staff to improve their communication skills and resolve issues more effectively. Call recordings provide a clear, accurate record of conversations, which can be invaluable for resolving disputes, ensuring compliance with legal and regulatory requirements, and maintaining transparency.

Additionally, these recordings can serve as a rich source of data for understanding customer needs and preferences, enabling businesses to tailor their products and services more effectively. Analyzing call data can uncover trends and insights, informing strategic decisions and helping to identify areas for improvement. For sales teams, call recordings can be used to review and refine sales pitches, track customer responses, and develop more effective sales strategies.

Ultimately, call recording is a cost-effective tool that helps businesses enhance customer satisfaction, improve staff training and performance, ensure compliance, and drive better business outcomes. With our recent decrease in cost of call recording by over 60%, implementing this invaluable tool has never been more affordable, making it an essential investment for any business looking to thrive in today’s competitive market.