There are several ways to contact us and the best way to do so depends on what you are contacting us about. Selecting the correct department will speed things up immensely as it will arrive in front of the eyes of those that can access whatever you need, quickest.

Here are some shortcuts to quickly get you the right place for your enquiry.

Sign up for our Up2Date mailings.

They will be sent 1 or 2 times a month with all sorts of extra info, introductions, special offers, etc.

Live chat on our website

You can access our Webchat from (almost) every page on our website. Just open the green tab that you will see on the right side edge of the page and start typing.

We try to keep web chat occupied as well as we can but it does tend to become quite busy. If we can’t answer your chat request quickly enough, please use the button for the correct department, send us an E-mail or start a Ticket if you are already a client.

If you started a webchat about a specific sales or support issue we may still ask you to create a ticket as it will take more time and or people to look into your specific situation. We trust you understand this and help us by doing so, when requested, as this is the way we can help you as best and as quickly as possible.

 Main telephone number

+44 20 3500 0202 – UK main office

Alternative numbers (all English as base language):

+43 720 14 54 14 – Austria
+32 78 48 06 66 – Belgium
+420 2 34 71 75 34 – Czech Republic
+45 7 877 41 87 – Denmark
+358 9 31 58 74 99 – Finland
+33 9 751 22 714 – France
+49 69 153 2008 24 – Germany
+30 21 11 99 35 43 – Greece
+353 818 00 31 81 – Ireland
+972 3 375 19 75 – Israel

+39 339 99 50 892 – Italy
+31 85 560 7333 – the Netherlands
+370 5 20 80 664 – Lithuania
+48 22 153 09 07 – Poland
+351 30 88 03 071 – Portugal
+421 2 33 07 04 63 – Slovakia
+34 96 116 00 96 – Spain
+46 8 43 73 71 03 – Sweden
+380 94 711 71 95 – Ukraine
+1 929 999 37 88 – United States

Hours of business:

Hosted IPPBX / VoIP account availability: 24/7

Monday – Friday

Office hours: 9.00 am – 6:00 pm
Extended support hours: 8.00 – 9.00 am and 6.00 – 12.00 pm
Emergency support: 24/7

Saturday

Office hours: 10.00 am – 4:00 pm
Extended support hours: 8.00 – 10.00 am and 4.00 – 12.00 pm
Emergency support: 24/7

Sunday

Office hours: Closed for normal operation
Extended support: No set times but support ticket queue is monitored
Emergency support: 24/7

Book an advise appointment (audio only) with us:

Or by alternatively, you can contact us here:

Voyced Ltd.

7 Bell Yard
London WC2A 2JR
United Kingdom

(visitors by appointment only!)

Take note:
– We are a Digital company and therefore unsolicited physical mail to either the office or registered address will not be accepted unless approved beforehand by E-mail or ticket.

– Take note: All conversations and calls are recorded for quality and training purposes.